Frequently Asked Questions
Everything you need to know about your next favorite kit.
Are the jerseys authentic or replicas?
At Jersey Vault, we offer both official authentic player versions and high-quality fan replicas. Each product description specifies the version to help you choose the right fit for your collection.
How long does shipping take?
Standard shipping typically takes 7-14 business days. For customized jerseys with name and number printing, please allow an additional 3-5 days for processing before dispatch.
Can I return a customized jersey?
Unfortunately, we cannot accept returns or exchanges on customized jerseys featuring personal names or specific player numbers unless there is a manufacturing defect.
How should I wash my jersey to ensure it lasts?
To preserve the quality of the fabric and heat-pressed details, we recommend washing your jersey inside out in cold water on a gentle cycle and hanging it to dry. Avoid tumble drying.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal and Apple Pay for a secure checkout.
How do I know which size to order?
Please refer to our detailed Size Guide located on each product page. Generally, authentic player versions have a slimmer, athletic fit, while fan replicas offer a more relaxed, standard fit.